Refund Policy

By purchasing our products or services, you acknowledge that you have read, understood, and agree to this Refund Policy. All refund decisions by TargetSDE are considered final.

Overview

At TargetSDE, we are committed to ensuring your satisfaction with our interview preparation content focused on High Level Design (HLD), Low Level Design (LLD), and Data Structures & Algorithms (DSA). This refund policy outlines our procedures regarding refunds for purchased courses and services.

Refund Eligibility

We offer a refund if requested within 7 days of the original transaction date. To be eligible for a refund:

  • The refund request must be submitted within 7 days of purchase
  • Your account must be in good standing
  • You must provide the transaction details and reason for requesting a refund

How to Request a Refund

To request a refund, please contact our support team at notify@targetsde.com with the following information:

  • Your full name and email address associated with your account
  • Date of purchase and transaction ID (if available)
  • The course or service you purchased
  • Reason for requesting a refund

Processing of Refunds

Once we receive your refund request, our team will review it within 3-5 business days. If approved:

  • Refunds will be processed to the original payment method used during the purchase
  • Depending on your payment provider, it may take an additional 5-10 business days for the refund to appear in your account
  • Your access to the purchased content will be revoked upon processing the refund

Non-Refundable Items

We do not offer refunds in the following cases:

  • Requests made after the 7-day refund period
  • If you have completed more than 30% of the course content
  • For downloadable materials that have already been accessed or downloaded
  • Special promotional offers that were explicitly marked as non-refundable

Exceptional Circumstances

We understand that exceptional circumstances may arise. In such cases, please contact our support team directly to discuss your situation. We review these cases individually and may make exceptions at our discretion.

Legal Disclaimer

TargetSDE reserves the right to modify this refund policy at any time without prior notice. The final interpretation of this refund policy belongs solely to TargetSDE. All refund decisions made by TargetSDE are final and binding. By making a purchase, you acknowledge that our decision on any refund request is at our sole discretion and you agree to abide by our decision.

We reserve the right to refuse a refund if we suspect fraud, misrepresentation, or other manipulative behavior. In case of disputes, the matter will be resolved in accordance with the laws of India.

Contact Us

If you have any questions about our refund policy, please contact us at notify@targetsde.com.

Last updated: April 12, 2025